Q: When will my credit card first be charged?
A:  Monthly charges occur once per month.  Your first online gift will be charged to your card on the date that your transaction is made. All subsequent charges will occur on the 20th of each month.

Q: Once I've made an online donation, how can I make changes to my account (i.e. change amount, change my credit card number)?
A:  It's simple!  Call us toll-free at 1-800-883-9772, or e-mail us at wspa@wspausa.org.  If we receive your changes prior to the month's processing deadline we will make the change effective for that month.  If not, it'll take effect the next month.  Remember, if your credit card is about to expire, please contact us with your new expiration date.

Q: What if I need to stop donating monthly?  Can I stop whenever I want?
A:  Of course!  It is best to call us for the fastest response.  Your cancellation will take place the same month, or the following month, depending upon when we receive your notice.

Q:  What payment methods does WSPA accept?
A:  Making your monthly donation by electronic funds transfer from your checking or money market account is the most cost-effective way to make a donation.  Or if you prefer, you can have your donation charged to your debit card or any of the following credit cards:  Visa, MasterCard, Discover Card, or American Express. 

Q: I don't want to donate online.  Can I still become a monthly donor?
A.  Certainly!  You can do so via electronic funds transfer from your checking or money market account (just call us with the details), or you can choose to send checks to us every month.  To begin donating this way, send us your first check with a letter clearly stating that you wish to become a monthly donor and will be sending a certain amount every month.

Q: Will I receive verification of my donations for tax purposes?
A: All monthly donors receive an annual statement reflecting the prior year's total contributions.  This statement is mailed by the end of January.

Q:  Will I still be sent mail asking for donations?
A:  WSPA understands that you are making a big commitment to WSPA and the animals through making monthly donations.  WSPA won't send you fundraising letters unless there is an extreme emergency we think you should know about.